Legal
Terms of Service
The agreement between your company and PreConstruct: what the service is, what stays yours, how plans and payment work, and what happens if a subscription lapses.
Last updated August 17, 2026 · contact@preconstruct.ai
Agreement
These Terms of Service (“Terms”) are a contract between the company that opens a PreConstruct account (“Customer”, “you”) and PreConstruct (“we”, “us”). By creating an account, accepting these Terms in the application, or using the service, you agree to them on behalf of your company. If you do not agree, do not use the service.
The application asks each user to accept the current version of these Terms and the Privacy Policy on first login. We record who accepted and when.
The service
PreConstruct is preconstruction software for general contractors: AI scope takeoff from plans and specifications, bid sheets, proposal analysis, a planroom for subcontractors, and related tools. Features available to you depend on your plan. We may add, change or retire features; we will not materially reduce the core service during a paid term without notice.
Your account and users
You are responsible for the people you invite, for keeping credentials secure, and for activity under your account. Admins may add and remove users within plan limits. You must be a business, and users must be at least 18.
Your content and your data
Everything you upload or create — drawings, specifications, scope items, bid sheets, proposals, bidder lists, contacts — is yours (“Customer Data”). You grant us the rights needed to host, process, display and back it up so the service works, and to share it with the subcontractors and users you choose. Customer Data is isolated per company; one company’s data is never shown to another.
You can export all Customer Data at any time from Company Settings. We do not delete Customer Data when a subscription ends; see Section 8.
How we improve the service
We do not use your documents, prices or names to build products for others. We do learn from the intelligence in aggregate: de-identified patterns, trends and styles — how scope items are grouped, corrected and priced across many companies — to improve extraction accuracy, suggestions and the AI assistant for all customers. Before any such use, company, project and personal identifiers are removed and results are aggregated so they cannot be traced back to you. AI models are provided by third-party providers under agreements that prohibit them from training on your inputs.
Subcontractors and the planroom
When you invite subcontractors or publish a public planroom page, you control what they see. Subcontractors use the portal free of charge and are bound by the Privacy Policy. Emails we send on your behalf identify your company as the sender and include unsubscribe links where required.
Fees, plans and payment
Plans are billed monthly or annually in advance at the prices shown on the pricing page or in your order form. Plans include a number of projects per month and users; extra projects and users are billed at the plan’s stated rates. Unused projects expire at the end of each month. Fees exclude taxes. Prices may change with at least 30 days’ notice, effective at your next renewal. You may cancel at any time; access continues to the end of the paid period. Fees are non-refundable except where required by law.
Non-payment, suspension and what happens to your data
If a payment fails, we keep full access for a grace period and tell you in the application. If it remains unpaid, the account becomes read-only: you can log in, view and export everything, but AI processing, uploads, sending and new projects pause until payment resumes. If it stays unpaid, we may disable login. We do not delete Customer Data because of non-payment or cancellation. You may request a full export at any time, and deletion by written request.
Acceptable use
Do not use the service to violate law, infringe others’ rights, send unsolicited email, upload malware, probe or overload our systems, or resell access. We may suspend accounts that put other customers or the service at risk, and will tell you why.
Confidentiality and security
We treat Customer Data as confidential and protect it with industry-standard controls (encryption in transit and at rest, per-company isolation, role-based access, audit logging). Details are on our Security page. No system is perfectly secure; we will notify you without undue delay of any breach affecting your data.
Availability, support and changes
We aim for high availability but do not guarantee uninterrupted service. Support is by email during business hours. We may update these Terms; material changes take effect 30 days after notice in the application or by email, and continued use means acceptance.
Warranties, liability and indemnity
The service is provided “as is”. AI outputs (scope items, quantities, suggestions, summaries) are aids for professional estimators and must be checked before you rely on them for a bid; we are not responsible for bid outcomes. To the maximum extent permitted by law, neither party is liable for indirect or consequential damages, and our total liability is limited to the fees you paid in the twelve months before the claim. You will defend us against claims arising from your Customer Data or your breach of these Terms.
Term, termination and governing law
These Terms apply while you have an account. Either party may terminate for material breach not cured within 30 days. Sections on data, fees owed, confidentiality, liability and law survive termination. These Terms are governed by the laws of the State of Tennessee, USA, and disputes will be brought in the courts located there, unless your order form says otherwise.